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Gatwick airport contact information |
London Gatwick Airport Code: LGW
Tel: +44 (0) 870 000 2468
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Use the links below to be taken to the relevant section on this page about Gatwick Airport.
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Which Terminal do I fly from?
Contact phone numbers
North Terminal
South Terminal
Useful Links
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Which Terminal do I fly from? |
Find out which Terminal you are flying from on our
Airlines & Destinations table
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Contact phone numbers |
Useful contact numbers are listed below.
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| Gatwick Airport Contacts |
Telephone Number |
| BAA Gatwick Switchboard |
0870 000 2468 |
| Police (From External Telephone or Mobile) |
0845 607 0999 |
| Police (From Airport Telephones) |
222 |
| Medical Services |
01293 507 400 |
| Customs & Excise |
0845 010 9000 |
| Immigration Office |
01293 502 019 |
| BAA Airport Lounge Bookings (From UK) |
0870 850 2825 |
| BAA Airport Lounge Bookings (From Outside UK) |
+44 121 410 5228 |
| North Terminal Executive Lounge, Direct No. |
01293 507 203 |
| South Terminal Executive Lounge, Direct No. |
01293 507 349 |
| Gatwick Lost Property |
0870 000 2468 |
| Left Luggage – North Terminal |
01293 502 013 |
| Left Luggage – South Terminal |
01293 502 014 |
| Bulk Baggage Service |
01293 507 509 |
| Shopping Information Line (From UK) |
0870 000 1000 |
| Shopping Information Line (From Outside UK) |
+44 121 410 5105 |
| Flying Messenger Service |
Text LGW and your Gatwick Flight number to 82222 |
| Airport Travel Line |
0870 574 7777 (UK Only) |
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| Foreign and Commonwealth Office |
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| General Enquiries / Main Switchboard |
0207 008 1500 |
| Services for Briton’s overseas |
0207 008 1500 |
| Travel Advice |
0845 850 2829 |
| Visa Enquiries |
0207 008 8438 |
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| Car Rental |
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| Hertz UK |
0870 846 0003 |
| National Car Rental |
0870 400 4552 |
| Europcar |
01293 531 062 |
| Avis |
0870 010 4068 |
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| Train Services |
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| Gatwick Express |
0845 850 1530 |
| National Rail |
0845 748 4950 |
| Thameslink |
0845 330 6333 |
| Southern |
0845 127 2920 |
| South Eastern |
0870 603 0405 |
| First Great Western Link |
0845 330 7182 |
| Virgin Trains |
0845 722 2333 |
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| Buses & Coaches |
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| National Express |
0870 580 8080 |
| Oxford Bus (The Airline) |
01865 785 400 |
| Gatwick Flyer |
01708 730 555 |
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| Taxis |
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| Checker Cars |
0800 747 737 | |
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North Terminal
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UK, European and long-haul flights all operate from both the North and South Terminals as London Gatwick Airport. However, most British Airways flights, Delta Airlines, other overseas Airlines and some charter flights operate from the North Terminal.
Check-in Information
Check-in can be found on the third floor of Gatwick Airport North Terminal. Monitors showing flight numbers, information and each flight’s check-in zone are available at the entrance to the Terminal. The illuminated yellow cubes ensure the check-in zones are clearly visible.
Long Haul Flights: Check in 3 hours before departure
European Flights: Check in 2 hours before departure
UK & Ireland Flights: Check in 1 hour before departure
Self Service Check-in Information
Self service check-in is a much quicker alternative to normal face-to-face check-in, resulting in more time to discover what Gatwick Airport has to offer in the way of shops, bars and cafés. Simply check-in via the airport kiosk or online where available, and take your bags to the fast bag drop off location.
Airlines Offering Self Service Check-In
As of February 2006, the following airlines offer kiosk check-in at Gatwick Airport North Terminal:
British Airways – Kiosk & Online
GB Airways (through the British Airways kiosks) – Kiosk & Online
More and more airlines are offering self service check-in. Contact the airline you are travelling with to check if they offer self service check-in. Passengers that check-in at a kiosk or online still need to arrive at the airport in good time to catch their flight. Pay close attention to information from airlines regarding collecting boarding cards, dropping bags and arriving at the gate.
Day Before Check-In
People taking an early morning flight from Gatwick Airport North Terminal can check-in the day before they travel. This service is particularly useful for local people or travellers staying in the local area overnight that don’t want to queue to check-in their bags early in the morning.Only a few airlines offer Day Before Check-in. As of February 2006, British Airways and First Choice Airways offer the service, however, terms and conditions do apply. Contact the airline you are travelling with to check if they offer Day Before Check-In.
Boarding
Gatwick Airport do not make any flight calls so it is important to keep checking the television monitors closely for the flight departures to your destination, boarding time and gate number.
Information on transport to and from London Gatwick Airport North Terminal can be found within the Travel Guides section of this website. |
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South Terminal
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UK, European and long-haul flights all operate from both the North and South Terminals as London Gatwick Airport. However, the bulk of traffic, including domestic, international and charter flights, go through Gatwick South Terminal.
Check-in Information
Check-in can be found on the second floor of Gatwick Airport South Terminal. Monitors showing flight numbers, information and the check in zone are available at the entrance to the Terminal. The illuminated yellow cubes ensure the check in zones can be seen clearly.
Long Haul Flights: Check in 3 hours before departure
European Flights: Check in 2 hours before departure
UK & Ireland Flights: Check in 1 hour before departure
Self Service Check-in Information
Self Service Check-in is a much quicker alternative to normal face-to-face check-in, resulting in more time to discover what Gatwick Airport has to offer in the way of shops, bars and cafés.
Simply check-in via the airport kiosk or online where available, and take your bags to the fast bag drop off location.
Airlines Offering Self Service Check-In
As of February 2006, the following airlines offer online check-in at Gatwick Airport South Terminal. Self Service Check-In kiosks are not yet available within the South Terminal:
Virgin Atlantic Airways – Online
(Excluding flights to Port Harcourt and the Caribbean)
More and more airlines are offering Self Service Check-in.
Contact the airline you are travelling with to check if they offer self service check-in. Passengers that check-in at a kiosk or online still need to arrive at the airport in good time to catch their flight. Pay close attention to information from airlines regarding collecting boarding cards, dropping bags and arriving at the gate.
Day Before Check-In
People taking an early morning flight from Gatwick Airport South Terminal can check-in the day before they travel. This service is particularly useful for local people or travellers staying in the local area overnight that don’t want to queue to check-in their bags early in the morning.
Only a few airlines offer Day Before Check-in. As of February 2006, easyJet, Excel Airways, MyTravel, Thomas Cook, Thomson Fly and Virgin Atlantic offer the service, however, terms and conditions do apply. Contact the airline you are travelling with to check if they offer Day Before Check-In.
Boarding
Gatwick Airport do not make any flight calls so it is important to keep checking the television monitors closely for the flight departures to your destination, boarding time and gate number. Information on transport to and from London Gatwick Airport can be found within the Travel Guides.
You can also check which Terminal you are flying from for each
Airline & Destination here
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Useful Links |
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Gatwick Airport Information - live flight arrivals/departures timetables, travel tips and general airport guide
British Airways online check-in
GB Airways online check-in
Virgin Atlantic Airways online check-in
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